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Didi's

Terms

1. Scope

These terms apply to all orders placed through this website with Didi's Pizza & Döner OG.

2. Conclusion of contract

The presentation of dishes on this website is not yet a binding offer. By submitting your order you make a binding offer. The contract is concluded once we accept the order by phone, via WhatsApp or by starting preparation.

3. Prices

All prices are final prices in euro and include statutory VAT. The delivery fee is shown separately before you complete your order.

4. Delivery and pickup

Minimum order value for deliveries: €15.00. Delivery fee: €2.50, free from an order value of €30.00.

We deliver within our stated delivery area. Stated delivery and pickup times are estimates and may shift during peak hours or in bad weather.

5. Payment

You can pay in cash on handover, by debit or credit card in store, or online by credit card via Stripe.

6. No right of withdrawal

There is no right of withdrawal for prepared food and drinks. This follows from § 18(1)(2) FAGG (goods liable to deteriorate quickly) and § 18(1)(4) FAGG (goods made to customer specification).

As long as we have not started preparing your order you can of course cancel it by phone: +43 681 204 12 891

7. Defects and complaints

If something is wrong, please contact us as soon as you receive your order. That way we can sort it out right away — with food it is hard to establish afterwards what went wrong. Statutory warranty rights remain unaffected.

8. Allergens

Allergen information is shown with every dish and collected on the allergens page. Traces of other allergens cannot be fully excluded in our kitchen. If you have an allergy, please call us before ordering.

9. Protection of minors

Energy drinks and comparable products are only sold in accordance with statutory requirements.

10. Applicable law

Austrian law applies, excluding its conflict-of-law rules. Mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.